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Part-Time Member Service Representative (Quakertown)


American Heritage FCU, a $2.2 billion credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller).


DUTIES



  • Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.

  • Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.

  • Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.

  • Strong familiarity with credit union's products, services, policies and procedures.

  • Excellent communication, organizational, problem solving, and member service skills

  • Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.

  • Excellent attention to detail with the ability to perform expeditiously and accurately.

  • Outgoing, friendly, member oriented personality.

  • Teller/Cash handling and Sales experience preferred.

  • Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.


EDUCATION


Requires education equivalent to a four year high school diploma


WORK HOURS



  • Part-Time position

  • Must be available for morning, late night & Saturday hours.


Come experience why American Heritage Federal Credit Union is a seven time award winner in the Philadelphia Business Journal Best Places to Work contest!!


WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONSBECAUSE YOU ARE FAMILY.


 

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